Do you ship to my country?
We ship worldwide. If you couldn’t see your country in the dropdown menu of available countries, don’t give up, and would you please contact us?
We do not ship products costing under $200 to the United Kingdom of Great Britain and Northern Ireland.
We do not ship products costing under €150 to the EU.
Where has my order sent from?
All merchandise will be shipped from Japan directly.
Does your price include shipping fee to anywhere?
Yes. Our price includes all S&H so that you don't have to calculate shipping cost.
If you like, we could ship your items by DHL Express with additional 20USD(WORLD WIDE) DHL shipment cannot be delivered to PO boxes.
When should my order arrive?
The merchandise which have been ordered will be shipped within 1~5 days except Saturday, Sunday and Holidays unless otherwise specified. All merchandise wrapped very carefully and securely will be shipped through EMS or DHL. However they can be shipped differently as required by the destination countries. Under the ordinary condition, international shipping will take approximately from two weeks to maximum of four weeks depending on the destinations.
1~2 weeks USA, Canada, East Asia, Australia
2~3 weeks Europe, Asia
3~4 weeks Brazil, South-Africa, Russia, other countries
2~3 days USA, Canada, East Asia, Australia
4~5 days Europe, Asia
5~7 days Brazil, South-Africa, other countries
Shipment’s tracking service is provided by Japan post office or DHL. We will send “trucking number” to customers.
Please note that we will not be held responsible for any theft or loss after delivery to the designated location has been completed.
How about duty and tax?
The terms of sale is DDU "duties and taxes unpaid". The price shown does not include such items as VAT, import duty, tax and other unpredictable charges against middleman and agents. In case of these unexpected charge needed in the due course, these charges should be paid by the customers.We are not responsible for delays caused by the customs department in your country.For more information regarding your country's custom policies, please contact your local customs office or its agents.